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Should Jet Airways be held responsible for the error of the flight crew?

Around 30 people suffered nose, ear bleeds after the flight crew onboard a Jet Airways flight forgot to activate the "bleed switch". The flight was headed to Jaipur from Mumbai, but was made to turn back after 45 minutes. Doctors attended to the people at the Mumbai airport. Should Jet Airways be held responsible for what happened on board the flight today? Watch To The Point with Preeti Choudhry to know more.

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