Sanchar Saathi rollout: Surveillance fears or cyber safety?

The Indian government has directed smartphone makers to pre-install the Sanchar Saathi app on all new devices from March 2026 and push it to existing phones via software updates. While the move is framed as a cyber-safety measure, the app’s broad permissions, low user ratings, and mandatory nature have raised concerns among the Opposition, privacy advocates, and major tech companies. We break down what the app does, why it is controversial, and what key questions are still unanswered.

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