IndiGo Crisis: Flights Cancelled, Passengers Stranded at Mumbai Airport Amid Crew Shortage

In this special report from Chhatrapati Shivaji Maharaj International Airport, India Today's Dipesh Tripathi highlights the ongoing chaos caused by IndiGo Airlines' massive flight cancellations. Passengers express their frustration after being informed of cancellations mid-journey, with one stating, 'Our flight was from Mumbai to Chandigarh... they informed us that your flight has been cancelled.' The report reveals that while IndiGo offers refunds within 3-5 days, alternative travel options have become prohibitively expensive, with Air India fares surging from Rs 7,500 to Rs 25,000. The crisis, attributed to crew shortages and operational issues, has left travellers stranded and facing significant financial and mental stress.