When Professor Kamal Bijlani walked on stage at the India Today Education Conclave in Delhi, he didn’t start with code or caution. He started with James Bond — and then showed what AI agents can actually do.
Bijlani, Dean of the School of Artificial Intelligence at Amrita Vishwa Vidyapeetham, demonstrated an AI voice agent on his phone that booked a doctor’s appointment entirely in Hindi. The agent asked about symptoms, identified the right specialist, fixed a time, captured details and sent confirmation — all in under a minute.
No forms. No apps. No travel.
“This is triaging,†Bijlani explained, showing how AI can listen, reason and act end-to-end.
He then shifted to education, where India’s scale — 20 crore students, poor counsellor ratios and language barriers — makes human-only support impossible.
From admissions and scholarships to mental health and physics tutoring, Bijlani argued that AI agents are not replacing teachers, but quietly scaling access.
The future, he suggested, may arrive not with noise — but with a voice answering in your own language.
